Last updated: January 2026

 

1. Introduction
At Angelchat, experienced business developers and entrepreneurs with personal experience of mental health challenges work together with engineers and technicians toward a common goal: to combat the feeling of loneliness around emotional pain. At Angelchat, you as an individual always come first, and this privacy policy ("Privacy Policy") describes how we handle your personal data when you use our services ("Services").

 

2. Who is responsible for processing your personal data?
Peerless AB, organization number 559457-1985 ("Angelchat") owns and provides the technical platform and application Angelchat ("App") and is the data controller for the personal data you register in the App.

Contact: info@angelchat.io

 

3. Cross-app and cross-site tracking
Angelchat does not track users across apps or websites owned by third parties. We do not collect data to display targeted advertising and we do not share your information with advertisers or data brokers.

 

4. What personal data do we collect?
4.1 Data you provide to us

 

• Account information (email address, username)

• Profile information for matching (age, gender, interests, experiences)

• Messages you send to other users

• Payment information (handled by our payment provider Stripe)

 

4.2 Data collected automatically

 

• Technical information (IP address, device type, operating system)

• Usage data (features used, time spent)

• Crash reports and diagnostics to improve the app

 

4.3 Login methods
You can log in with email/password, Google account, or Apple ID. When using third-party login, we only receive information you approve sharing (typically name and email address).

 

5. How do we use your personal data?

 

• We process your personal data to:

• Create and manage your user account

• Match you with suitable support persons

• Enable anonymous conversations between users

• Process payments and subscriptions

• Provide customer support

• Improve and develop our services

• Comply with legal obligations

 

6. Legal basis for processing

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• Contract: To provide the Services according to our Terms of Service

• Consent: For marketing communications (which you can unsubscribe from at any time)

• Legitimate interest: To improve the service and ensure security

• Legal obligation: To comply with legal requirements

 

7. How long do we keep your data?
Your personal data is stored as long as you have an active account. Upon account deletion, your data is deleted or anonymized within six (6) months, unless legal requirements mandate longer retention.

 

8. Who may access your data?

 

• Other users: The anonymous profile you create is shared with matched support persons

• Service providers: Hosting, payments (Stripe), email

• Authorities: When required by law

 

We never sell your personal data to third parties.

 

9. Data storage and transfer
Your personal data is stored within the EU/EEA. If transfer to third countries occurs, we ensure adequate protection according to GDPR.

 

10. Your rights
You have the right to:

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• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Request restriction of processing

• Request data portability

• Withdraw consent

 

Contact us at info@angelchat.io to exercise your rights.

 

11. Complaints
You have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe we are processing your personal data incorrectly.