Start by creating your anonymous profile by clicking Get Matched to be paired with someone who truly matches your profile. Or click Connect Now to chat with someone who is available right now in the area you're looking for.

Choose whether you want to seek or offer support and answer the questions that follow.

If you seek support, you can then choose between angels that match your profile, choose the one that seems to fit best and you will be connected in a chat.

If you offer support, you wait until someone selects your profile. Make sure your notifications are on so you don't miss a message and don't forget to write your bio so that the seekers see who you are.

As long as you do not reveal your identity to another user, you are completely anonymous in the app. We recommend that you maintain your anonymity for your own security. You choose an anonymous username and avatar yourself.

Angelchat uses verification tools such as Google and Apple to authenticate your account and to ensure that there is only one person behind each profile. However, no data is shared with other users. And nothing is ever posted publicly.

Should another user try to get you to break your anonymity, please report it to our support team immediately.

No, the intention of Angelchat is that we help each other based on concern and respect for our fellow human beings. If angels were to be paid, the motive would be different and the result would be worse as credibility and trust would be affected.

Just by being there and giving unconditional support, you offer something valuable.

The best way to start a meaningful chat is to be interested and ask questions to get to know the other person. Also share your life, your background, your problems, how you got back on your feet and how you live today. Listen to the person who needs your help and instill hope and security.

Simply be a fellow human being without reservation. We recommend going through our guides and you are welcome to get in touch with our team if you need further support and guidance.

Yes, you can.

On iPhone, you can hide the notification preview by going to Settings / Notifications / Angelchat / Preview. Set Never if you don't want the message to be seen, then you can click in/log in to read.

On Android, go to Settings / Apps & notifications / Notifications on the lock screen and select “Hide sensitive message content”.

Emotional loneliness is considered to be one of the greatest threats to mental health on earth.

Being alone with mental stress is not recommended. You've heard the saying that it used to take a whole village to raise and care for a child. Today, people have to cope with challenges themselves without support from others, which has severe consequences for many.

It is every human's right to have someone to confide in. If you're missing someone in your immediate vicinity, you'll find the support you need here on Angelchat. Often, it can actually feel more comfortable to talk to an unknown, neutral person about emotional matters.

You can talk about anything you like. If something is weighing you down, you should discuss it with someone else as soon as possible to avoid it growing in your head.

But, Angelchat is an app for emotional support and if you are in an emergency, Angelchat is not the right forum. Instead, turn to the emergency information that you'll find in the menu.

Anyone over 18-yo, who has personal experience of some form of mental health issue, addiction or diagnosis and who is good at listening and encouraging others can become an angel.

It doesn't take an academically trained professional to put yourself in someone else's situation and provide help. In fact, the best help usually comes from a fellow human being who really understands through their own experience.

However, we do recommend that you as an angel have found a way forward and are standing on stable ground so that you are strong enough to offer support to others.

Because we only connect women with women and men with men, female users don't have to worry about trolls and men with dubious intentions, whereas male users don't have to be confused about their motives.

Our team reviews and approves all angels to make sure the person is who they say they are. To this end, we use both automated digital tools and manual review.

Should you chat with an angel that acts in an undesirable manner, we ask you to report it to our support.

If your angel doesn't respond, don't take it personally. You can keep the chat alive and wait for a message while selecting a new angel that you start up a chat with. Just click Get Matched or Connect Now and answer the questions again.

Hopefully, the new angel you select will respond faster.

Use Connect Now if you want to get in touch with someone directly. We should mention that this only works when there is a lot of activity in the app.

We are working on spreading the app to as many people as possible.

If for some reason you do not feel comfortable with the angel, you can easily disconnect, and also report, the user by clicking on the menu on the top right inside the chat. It's normal that the chemistry isn't always right between two individuals.

You can easily select a new angel by clicking Get Matched or Connect Now and answering the questions again.

However, keep in mind that the angel is a benevolent fellow human being, not Mother Teresa or Dr. Phil.

If you are missing a category that you think we should include on Angelchat, please let us know by sending a message to our support.

On iPhone, you can easily set notifications in the menu on the left. We recommend that you always have them on so you don't miss important messages.

On Android, it works differently: (1) hold the app icon until a list appears, (2) tap app info, (3) check that notifications are allowed. Reinstall the app if it doesn't work.

You can edit biography, avatar and username in the menu at the top left. You can also click Get Matched or Connect Now to enable or disable what you want to change within each section.

If you cannot log in with Google or Apple, it may be because so-called cache remains. Swipe close the app and open it again and it should work.

If it still doesn't work, as a final step, you can delete the app and download it again. It doesn't take too long but is of course somewhat inconvenient, so we ask for your patience if this happens.

We recommend that you perform the personal evaluation in the app.

In general, if you have gone through mental health challenges such as anxiety, stress, depression or addiction, or live with a diagnosis, physical pain or in a socially vulnerable situation, you can be sure that your experience can be of use to other people.

Listen and share your own experience - it will make a big difference for someone who has had no one else to talk to.

Yes, you can.

You may have experience with addiction, anxiety and ADHD. In that case, you indicate these areas when you build your profile and then other users will be matched against you for the exact area in which they are looking for support.

Choose only the areas you really have experience in, otherwise the matching impact will deteriorate.

Yes, you can.

You may have managed to fight an addiction but still be suffering from a stress disorder. In that case, click on Get Matched or Connect Now and answer the questions again, this time to seek help for stress if you have already offered help for addiction.

Choose only areas that you really have experience in to keep the impact of the matching in good standing.

Be honest and simply state that you lack experience in the specific field but would be happy to listen. Also inform that it is fine to seek another angel without harming yourself.

Avoid claiming that you understand for fear of not being able to help.

Once you have downloaded and familiarized yourself with the app, you can choose to offer support (as an angel) in the area, or areas, in which you have experience. Start by answering a number of questions that build up your anonymous profile.

Once you're done, your profile becomes available for matching so that users who can identify with your experiences can choose to connect with you. Seekers get to choose from several angels so try to make your bio (in the menu on the left) lucid and attractive. When a seeker selects you, you'll get a notification on your phone and you can chat with each other.

You can choose between Get Matched or Connect Now.

Get Matched means that your profile is displayed to seekers who you are in a unique position to help because you share the same kind of experiences and can really identify with each other.

Connect Now means that you go online to connect with seekers immediately in a certain area in which you have experience.

Once you've downloaded the app, you can choose to seek support by chatting with an angel who has experience with the same challenges you're struggling with.

Start by answering a number of questions that build up your anonymous profile. When you are ready, the angels who are likely to offer you the best support are presented. You select one of them and a chat is created.

Write something to get started and the angel will respond when she gets a chance.

You can choose between Get Matched or Connect Now.

Get Matched means that angels that you can really identify with appear.

Connect Now means that you are connected with an angel that is active to provide support right now within the area that you have specified.

Yes, you can.

On iPhone, go to Screen Time and App Restrictions and you can set a short time limit with a password so others can't access the app without a password.

Android works a little differently and requires you to download a third-party app, such as AppLock.

On iPhone simply head to the bottom of the menu and delete your account.

On Android, please send our support a message and they will delete it for you.

E-mails from Angelchat are cancelled by unsubscribing at the bottom of an e-mail.

Monthly or annual contributions are terminated on App Store (your image and then subscriptions) or Google Play.