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The App
How do I cancel my account?
On iPhone simply head to the bottom of the menu and delete your account. On Android, please send our support a message and they will delete it for you. E-mails from Angelchat are cancelled by unsubscribing at the bottom of an e-mail. Premium is terminated on App Store (your image and then subscriptions) or Google Play.
What if I miss a category?
If you miss a category that you think should be included on Angelchat, please inform us about this by sending an e-mail to
Can I lock the app for other users?
Yes, you can. On an iPhone go to Settings/Screen time and set a code for screen time. Tap App Limits, tap Add Limit and enter your code, tap Social select Angelchat and set a limit on e.g. 1 minute. Now, you’ll need to enter the pin each time you open Angelchat. On an Android phone we recommend that you install an app from SuperTools called AppLock, which allows you to set passwords on specific apps in your phone.
Can I hide previews in notifications?
Yes, you can. On an iPhone you can hide preview in Settings/Notifications/Angelchat/Preview. Set on Never if you don’t want the notification to show a preview. It will only read Notification and you have to click to read it. On an Android you go to Settings/Apps & Notifications/Notifications on the lock screen and select “Hide sensitive content”.
How do I configure notifications?
On an iPhone, you can easily set notifications in the menu on the left. We recommend that you always allow them so you don’t miss important messages. If you have an Android phone, do this: (1) hold the app icon until a list appears, (2) press app info, (3) check that notifications are allowed. Reinstall the app if it doesn’t work.
How can I edit my profile?
To edit your matching profile tap Build Match or Connect Now to activate or deactivate the things you want to change. Bio, avatar and username can be edited in the menu to the left.
What if I don’t get a reply?
If you don’t get a reply within a reasonable time you can start a new chat by selecting a new angel. Remove the chat by tapping the avatar within the chat if there’s no response. Use CONNECT NOW if you wish to chat with someone immediately.
Why can I not log in?
If you can’t log in with Facebook you might need to confirm your email address with them. Click here to confirm it. If this doesn’t help, or if you use Apple or Google to log in, swipe close the app. And if this doesn’t work either, as a last resort, remove the app and reinstall it (don’t worry, no chats will disappear).
How do I get started?
Create your anonymous profile by tapping BUILD MATCH to connect with someone who truly matches your profile. Tap CONNECT NOW to chat with someone who’s available right now within the category you seek. In case you seek support you’ll be presented with a number of angels to choose from, make your selection and a chat is initiated. If you provide support your profile will be made available for selection once you’ve created your anonymous profile. Don’t forget to write your bio for a personal feeling and make sure you allow notifications so you don’t miss the first message.
Can I both offer and seek help?
Yes you can. It could be a scenario where, for example, you’ve managed to combat addiction but still suffer from stress. If so, click BUILD MATCH or CONNECT NOW again, this time to seek help for stress in case you’re already providing support for addiction.
How is my anonymity protected?
As long as you don’t reveal your identity to another user, you are completely anonymous. For your safety, we recommend that you stick to your anonymity. You choose an anonymous username and avatar yourself. Angelchat uses tools such as Facebook, Google and Apple to verify your identity and to ensure there’s only one person behind each profile. However, no data is shared with other users and nothing is ever posted on Facebook.
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